by logisticsplus | Mar 7, 2016 | Testimonials
I have to sing praises for Valerie (Corrales) this morning. We are located in (Ohio) and per the customer’s direction, we used Logistics Plus to pick up and deliver 2 boxes to a customer in Australia. I wanted someone at your company to know that she provided constant updates as to where these packages were, any kinds of delays, etc. and I received an e-mail from her Friday advising that all boxes had been delivered (one was delayed). This was wonderful customer service and the fact that she constantly was updating me, really provided comfort in the fact that she was following this shipment until it reached destination. I do all the shipments here at our office and she’s the only one that has gone out of their way, with any carrier I’ve worked with, to make this a ‘worry free’ delivery because she had it on her radar and always, always communicated with me until it reached destination. Kudos to her and I hope all your employees are like that. Could you pass this on the proper people so they know how outstanding she is? Thank you! I’ve also notified our account in Australia how great she’s been, so they know they’ve chosen the right carrier with Logistics Plus! Thank you so much!
Anonymous, Midwest Manufacturing Company
by Scott Frederick | Dec 31, 2015 | Testimonials
Good morning! One of the things we do at GE is nominate people for recognition at the end of the year for doing exemplary work. We would like to recognize Diana (Sanchez) for all of the extra effort she has put forth in 2015. She has done a great job for us and is truly considered part of our team.
Alex Lascano, Account Manager, GE Mining
by Scott Frederick | Oct 26, 2015 | Testimonials
Do you ever give out merit awards, prizes for good customer service, or just a perk for being really good at the job? Well you should! And Julie Moore deserves all of the above. That girl is ALWAYS timely in her responses. We can send out an email to NAD and 9 times out of 10, she is the one who responds. You should at least buy her lunch today. Just saying. She makes your company look good!!!!!!
Elizabeth Sweeney, Sales, Trans 58
by Scott Frederick | Sep 11, 2015 | Testimonials
I just wanted to get back to you to let you know about my recent experience with Logistics Plus. As you know, I was expecting a critical delivery of 4 pallets this past Tuesday when I reached out to you for a tracking number. I was contacted by Logistics Plus the next day and they accepted full responsibility for messing things up on their end and they said they would do everything in their power to help me out. I was surprised to receive a message from them that I will be receiving the shipment the next day (Wednesday) and I was even more surprised when it actually showed up at 9am. WOW! Needless to say, the 4 pallets were the only thing on the truck! All companies make mistakes and do not always deliver to their standards. But very few companies these days put the customer’s needs first they way Logistic Plus did. In the big pitcher, they likely took a loss on this one delivery, but they so impressed me, I want them to work for us. I am expanding our business model to distribute turnkey solar kits across the country. Needless to say, Logistics Plus is now my first choice for a shipping partner. Please communicate my satisfaction with Logistics Plus to your shipping/logistics manager. Thank you.
Joseph Bates
V.P. Strategy & Business Development
3D Solar Energy
by Scott Frederick | Aug 27, 2015 | Testimonials
Jennifer (from Logistics Plus in Lexington, NC) has been handling the Hanes account for the last 8 years. She always does an exceptional job and goes above and beyond what is asked of her. She takes that extra step to provide 100% service to Hanesbrands. She is a pleasure to work with and I consider her part of the Hanesbrands team. Thank you, Jennifer for all you do to make our business successful! (Photo: Jennifer on left; Crissy on right)
Crissy Millsaps
Manager, International Trade-Export
Hanesbrands Inc.
by Scott Frederick | Aug 14, 2015 | Testimonials
Bhavna and the Logistics Plus international team in Dallas helped so much during the West Coast port shut downs. They gave a lot of time and attention to coordinating our container moves, taking into consideration move time and cost. We really appreciate their continued efforts and great service!
Customer Service Manager
Expolinc Corporation
