by logisticsplus | Jan 12, 2017 | Testimonials
Thank you to TTM Technologies for this wonderful surprise that came today for the Logistics Plus DFW team, and for recognizing our efforts in going above and beyond to meet your important deadline! We know you were in jeopardy of missing a deadline with your customer due to a repair that was needed; but we are glad we could avoid that from happening by helping you and your team tomorrow install parts in a master controller.
Dawn Fritche – Facility Manager
Logistics Plus Dallas-Fort Worth Warehouse
by logisticsplus | Jan 6, 2017 | Testimonials
Happy New Year! I just wanted to send along some positive feedback to you regarding the support we have received in the second half of 2016 from Josh Nkomo. Josh went above and beyond on multiple occasions to help us work through issues and meet deadlines on shipments to China. He always is responsive and maintains a positive attitude, which is very helpful on urgent shipments with many particular customer requirements.
Senior Project Manager
Alstom
by logisticsplus | Dec 21, 2016 | Testimonials
Thank you! You guys are great to work with. With 2016 being my first year in this business, you folks have been so easy to get along with and helpful to me as I “learn the ropes.”
Kevin Horton
Brown Box Ventures, LLC
(Amazon Seller)
www.brownboxventures.com
by logisticsplus | Dec 1, 2016 | Testimonials
I want to compliment one of your employees, Abby Perez. We are a national/international awards company. We sell plaques, trophies, acrylics, medals, etc. for every type of event from corporate awards to little league baseball/softball tournaments. We also supply many marathon races across the nation. We recently had an issue with receiving 18,500 medals for one of our major customers. The issue began with our container getting stuck in customs x-ray on the west coast. We’ve been through this before and understand the delay that it can cause (usually up to 5-7 days). Unfortunately for us, this delay ended up being two weeks; and once it made it onto the rail, it arrived in Dallas, TX. on Thanksgiving Day.
This is where Abby comes into play…not sure the exact timing, but she notified me about our container when it was still in California. Once we found out about the x-ray, I started to get a little concerned about getting the medals to my customer in Memphis, TN on time. Abby stayed on this shipment and gave me updates (as best as she could) basically every day. When we realized that everything pretty much shuts down for Thanksgiving, Abby suggested that we expedite our shipment from Dallas to us in Ottawa, KS, a great move on her part! Once she got approval, she began communicating with the forwarder in California, the warehouse in Dallas and the trucking firm to make sure everyone was on board to do whatever they could to make sure we got our shipment on time. The medals were released to the trucker just yesterday afternoon, and by 10:00 pm last night he was sitting at our warehouse to be unloaded.
Abby even texted me once an hour to give me updates where the truck was so we could facilitate things on a timely basis on my end (she even texted me while she was reading her 2-year old daughter a bed time story!). Our driver left at 11:30 pm last night and arrived in Memphis at 7:30 am this morning – an hour and half before our customer’s requested ETA time!
Because of her efforts and constant communication with me, what turned out to be a mission…did get accomplished! I deal with a lot of logistics people and have NEVER dealt with any one as compassionate about her job and taking care of their customer like Abby. I just want you to know how much our company appreciates all of her hard work…a pat on the back isn’t enough for this gal! 🙂
Director of inventory for a prominent national/international awards company
by logisticsplus | Nov 15, 2016 | Testimonials
Tim Crandall and those who work with him, were fantastic! We could not have asked for better service. Always there when we needed, even at totally unexpected hours. Thank you so much! We will without a doubt use you again soon. Thank you sincerely for making what appears to be a very complicated process – smooth as glass!
Amazon Seller Testimonial
Rhonda, CBO at EAGems
edwardallengems.com
by logisticsplus | Oct 19, 2016 | Testimonials
I started an importing business a year and a half ago, and although I contacted several freight forwarding companies, it was Tim Crandall at Logistics Plus who was always quick with answers to my many questions. Because of that, I went with Logistic Plus, and I am really glad I did. Tim has handled all of my shipments with friendly professionalism, speed and attention to detail. The paperwork is always in order, even when I have special requests. Tim and his team make shipping from China a pleasure!
Amazon Seller Testimonial
From the Owner of Upado Unlimited
www.upadounlimited.com
