The Logistics Plus (LP) Vietnam and Denmark teams successfully coordinated and completed the export of a 40-ton autoclave from Vietnam to New Zealand. This complex operation involved careful planning and many factory visits to ensure the safe and timely loading of the heavy equipment. The teams’ expertise in managing large-scale logistics projects, along with their strong international connections, played a crucial role in the seamless execution of this project.
The scope of work handled by the LP Vietnam and Denmark teams included:
Pricing and negotiations with local suppliers and carriers
Supervision of dismantling the cargo in the Vietnamese factory
Providing lashing certificate for the 3×40’OT (accessories dismantled from autoclave)
Shrinkwrapping the autoclave
Loading autoclave at the factory
Loading the cargo to the ocean vessel
Transportation from Vung Tau Port to the Port of Auckland
Discharge and final delivery to the client in Auckland, New Zealand
Photos and a short video of the loading process can be seen below.
Logistics Plus (LP) was the proud sponsor of Kole Holden’s 2024 Rush Sportsman Modified Series race season. Kole is a Logistics Plus employee with several years of experience racing on dirt tracks in the Erie region. The 2024 race season included appearances on some of the top local TV stations in the region, along with streamed races on DirtVision and Dirt.tv. Additionally, the Rush Modified Series made one appearance on national TV this season alongside the World of Outlaws Late Models, one of the top racing series in the country.
Overall, Kole enjoyed a successful 2024 season. Of 26 races, Kole had 3 wins, 11 podium finishes (top-three), and 20 top-five finishes. This was good for a second-place finish for the Rush Modified Overall Point Series and a second-place finish for the special ‘Route 7 Rumble Series.’
Photos from the 2024 race season can be seen below.
As part of an ongoing project, the Logistics Plus Indonesia team continues to make history by delivering cyclotrons to hospitals and healthcare facilities nationwide. In May 2024, Logistics Plus Indonesia became the first logistics company in the country to handle a cyclotron shipment and position it in the hospital. Cyclotrons are particle accelerators that use electromagnetic fields to accelerate charged particles to high speeds and energies. These machines are used to diagnose and treat cancer.
The highlights of the most recent cyclotron project can be seen in the video below or on the Logistics Plus YouTube Channel.
Third-party logistics (3PL) companies play a crucial role in the supply chain in today’s fast-paced and highly competitive market. Their ability to deliver exceptional customer experiences can significantly impact their clients’ success. Here’s how 3PL companies, like Logistics Plus, are elevating customer satisfaction through better service, transparency, and communication.
Superior Service
Reliability and Efficiency. Customers expect their shipments to be delivered on time and intact. 3PL companies can enhance reliability by investing in advanced tracking systems, optimizing routes, and maintaining a robust network of carriers. Logistics Plus has world-class technology platforms with multiple tracking options built-in, and our technology is supported by real logistics specialists who proactively keep shipments moving.
Customization and Flexibility. Offering tailored solutions to meet specific client needs can set a 3PL company apart. Whether it’s handling special packaging requirements, managing seasonal inventory fluctuations, or providing expedited shipping options, flexibility in the Logistics Plus network greatly enhances customer satisfaction.
Proactive Problem-Solving. Issues are inevitable in logistics, but how they are handled makes all the difference. Logistics Plus proactively addresses potential problems and provides quick, practical solutions that can turn a negative experience into a positive one. This proactive approach builds trust and loyalty with our customers (including our very first customer from 27+ years ago, who remains our customer today).
Transparency
Real-Time Tracking. Providing clients with real-time tracking information allows them to monitor their shipments and anticipate delivery times. This transparency reduces anxiety and builds confidence in the 3PL provider’s capabilities. Logistics Plus provides real-time tracking through APIs, ELDs, mobile apps, or global tracking sensors, supporting efficient operations, reducing delays, and ensuring that customers receive their products as promised.
Clear Pricing Structures. Transparent pricing models help clients understand what they are paying for and avoid unexpected costs. Logistics Plus provides transparent pricing models with detailed invoices and clear explanations of charges, which fosters trust and long-term partnerships.
Open Communication Channels. Maintaining open lines of communication ensures that clients are always informed about the status of their shipments. Logistics Plus provides direct access to its 24/7/365 logistics specialists, who provide regular updates to prevent misunderstandings and enhance the overall experience.
Effective Communication
Personalized Interactions. Personalizing communication makes clients feel valued and understood. Logistics Plus tailors its solutions to each client’s unique needs, ensuring communication adheres to what the client wants or needs to receive.
Feedback Mechanisms. Encouraging and acting on customer feedback demonstrates a commitment to continuous improvement. Logistics Plus uses open surveys and direct client input to help identify areas for enhancement and show clients that their opinions matter.
Educational Content. Providing clients with educational resources about logistics processes, industry trends, and best practices can empower them to make informed decisions. Logistics Plus monitors critical industry news and shares meaningful insights with its clients through newsletters, bulletins, and alerts. It also has an entire department available and devoted to training customers on important global trade compliance topics.
Conclusion
Logistics Plus delivers a customer experience that puts the ‘plus’ in logistics by focusing on superior service, transparency, and effective communication. Focusing on the strategies discussed above enhances satisfaction and builds long-term partnerships that drive business growth. Many 3PLs are moving more towards self-service and technology-only support models. However, in a world where customer expectations are continually rising, Logistics Plus is leveraging both technology and human capital to deliver award-winning solutions.
Logistics Plus proudly attended the 2024 National Defense Transportation Association (NDTA) and the U.S. Transportation Command (USTRANSCOM) Fall Meeting in St. Louis, Missouri, from October 7 to 10. The conference was attended by Blaine Kurtz, Michael Scally, and Andriy Blagovisniy.
The Logistics Plus team made several new connections and engaged with existing clients and transportation partners. The team also had the opportunity to meet the newly appointed Four-Star General, General Randall Reed, USAF, Commander of the U.S. Transportation Command.
Blaine Kurtz, Director – Military & Public Sector, commented on his experience at the conference. “The Fall Meeting was a great outlet for our team to connect with other logistics professionals and clients in the industry.” He added, “We look forward to utilizing our new connections and will be back next year!”
About the Fall Meeting
The Fall Meeting is a four-day annual event that brings together U.S. government, allies, industry, and academia logistics and transportation experts to build relationships, examine and discuss a wide range of topics, identify and solve challenges, and provide education and professional development with the opportunity for attendees to accomplish professional certification requirements.
Gretchen Blough, Customs Brokerage Manager for Logistics Plus (LP), was featured on the Business Spotlight program, which is produced in partnership with WPSE Money Radio. Business Spotlight is a monthly 30-minute program that airs regionally and streams globally.
In this month’s Logistics Plus segment, Gretchen discusses her background, recent appearances on NPR’s Marketplace program, important events impacting the logistics industry, and more.
You can listen to a replay of the interview on the Logistics Plus Podcasts page or by clicking below on our LP Radio channel on Spotify.
The Logistics Plus (LP) Vietnam and Denmark teams successfully coordinated and completed the export of a 40-ton autoclave from Vietnam to New Zealand. This complex operation involved careful planning and many factory visits to ensure the safe and timely loading of the heavy equipment. The teams’ expertise in managing large-scale logistics projects, along with their strong international connections, played a crucial role in the seamless execution of this project.
Logistics Plus (LP) was the proud sponsor of Kole Holden’s 2024 
Third-party logistics (3PL) companies play a crucial role in the supply chain in today’s fast-paced and highly competitive market. Their ability to deliver exceptional customer experiences can significantly impact their clients’ success. Here’s how 3PL companies, like Logistics Plus, are elevating customer satisfaction through better service, transparency, and communication.
Logistics Plus proudly attended the 2024 National Defense Transportation Association 
