Dear Amazon FBA sellers: We would like to tell of our incredible experience with Logistics Plus, Jessica Konieczki and her team. For the past year we have been in France and Italy sourcing products for our Amazon account. Shipping these products back to the USA from both countries with their related laws, duties, declarations, product specific papers and more, was handled professionally and expeditiously by Jessica and her team. Yes there were some bumps in the road and Jessica took them in stride and reached quick resolution. On the 5 star rating system Logistics Plus and Jessica get a 6.
Amazon operates eleven (11) global marketplaces around the world (see map below). Selling internationally with Amazon provides retailers with established channels to market their products and grow their business. These marketplaces represent many of the world’s largest e-commerce opportunities. When retailers register to sell in one of these Amazon marketplaces, they gain immediate access to customers who know and trust the Amazon buying experience. Expanding sales to one or more Amazon marketplaces means retailers can benefit from the Amazon brand without shouldering the upfront costs of building business name recognition on its own in a new sales environment.
Selling internationally presents a unique set of logistics challenges for Amazon Sellers to consider. Depending on the country, products sold on Amazon can be subject to additional local taxes such as those for the product’s country of origin, or where the product is stored or sold. Sellers looking to break into European markets should pay special attention to the Value Added Tax (VAT). In Europe, the VAT is applied to most customer purchases. Many U.S. sellers overlook the fact that the VAT is already incorporated into prices on Amazon’s United Kingdom site which will negatively impact profit margins. Having an experienced global tax and trade compliance partner is a must.
If you’re sending your products overseas, a reputable third-party logistics (3PL) company (like Logistics Plus) can help you manage product transportation to a Fulfillment by Amazon (FBA) center or they can even provide outsourced warehousing and fulfillment options (with fees that are generally lower than FBA and costs that are free of seasonal fluxuation). For retailers who plan to ship international orders from the U.S. as they’re placed – or to source products from overseas for import to the U.S. – a 3PL can help with the related customs documentation and shipping preparation processes. And since returns are a normal part of any Amazon Seller’s business, a 3PL can also help manage and recoup returned items.
To sell internationally, Amazon requires its sellers to provide customer support in a given marketplace’s local language. Tools like Google Translate work for individual words or short phrases, but they don’t appropriately translate key linguistic nuances needed to market products accurately and disclose important information. A poorly translated product listing could leave your foreign customers confused or even misled. Logistics Plus Linguistic Solutions can help ensure your messaging and disclosures don’t get lost in translation.
The bottom line is that selling internationally through Amazon is a great way to expand your customer base and grow your business. However, international marketplaces can be challenging and expensive without planning and within the right partner(s). Logistics Plus is an approved member of the Amazon Global Selling Solutions Provider Network. Our Amazon experts can help you with everything from importing and exporting, to warehousing and fulfillment – even returns management and linguistic translation services. Our goal is to make global selling as easy as possible for Amazon Sellers. We’re here to help!
WP$E AM 1450/FM 107.1 is airing new Logistics Plus audio clips as part of its WP$E Partners for Business™ interview series. This is an ongoing schedule of comments by northwestern Pennsylvania CEOs, entrepreneurs, and business leaders aired throughout the day. It includes news, information, and profiles of companies, industries, and professions directed to WP$E’s business and financial audience.
Here are some recent WP$E interview audio clips from Logistics Plus founder and CEO, Jim Berlin, and from Scott Frederick, vice president of marketing (click the icons below to listen to the audio replays).
Logistics Plus is still an Erie-based Company
Logistics Plus Turkey Wins Breakbulk Photo Contest
The Logistics Plus China team recently arranged the transport of one deck tank of 15.10 x 5.90 x 6.26 meters, and weighing an impressive 85 metric tons, from Wuxi by barge to Shanghai for loading on seagoing vessel; and then on to the shipyard in Subic Bay, Philippines. This short, time-lapsed clip shows the loading operation in Shanghai.
Need help with your big, bad or ugly project cargo? Let us know!
The first part of the shipment saw 5 girders of 7 meter wide and 95mt being trucked to Mannheim barge terminal, loaded to barge, shipped to Rotterdam. The second part of the shipment saw 4 stanchions of 5.1 meter high and 72mt that could not be trucked to Mannheim, but only to Gernsheim and even then a ‘flyover bridge reinforcement’ (to put a steel bridge atop the actual bridge to strengthen it) had to be used to allow the heavy load to cross that bridge. Then all the cargo was shipped from Rotterdam to Thessaloniki and from there by truck to site.
The project is summarized in the photo collage below. You can also click the Case Study icon to download a PDF summary of the project.